1.1 Eligibility for Refunds
Refunds are only applicable for products/services purchased directly from Gautam Enterprises via our official website.
To be eligible for a refund:
The product must be unused.
For services, refunds are only applicable if the cancellation is made within a specified period before the service is rendered.
Proof of purchase (such as a receipt or order confirmation) must be provided.
Certain products/services (e.g., digital downloads) may not be eligible for refunds unless proven defective.
1.2 Timeframes for Refund Requests
Digital Products/Services: Refund requests must be made within 7 days of purchase.
Any refund request made after the specified period will not be eligible for consideration.
1.3 Refund Process
To initiate a refund, please follow these steps:
1. Contact Us: Send an email to [praveen 89529041@gmail.com] with your order number and reason for the refund.
2. Approval & Return Instructions: Our team will review your request and, if approved, provide instructions on how to return the product (if applicable)
1.5 Non-Refundable Items
The following items/services are not eligible for refunds:
Downloadable software or digital products
Final sale or clearance items
Subscription fees after the billing period.
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2. Cancellation Policy
2.1 Order Cancellation
Services: Cancellations of service bookings must be made at least 7 days before the scheduled service date to be eligible for a full refund.
For cancellations after the specified period, a cancellation fee of 10% may apply.
2.2 How to Cancel Your Order
Email: Contact our support team at [praveen 89529041@gmail.com] with your order number and cancellation request.
Once the cancellation is confirmed, you will receive an email notification.
2.3 Cancellation Fees
No fees will be charged if the cancellation request is made within the eligible timeframe.
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3. Changes to This Policy
Gautam Enterprises reserves the right to modify or update this Refund and Cancellation Policy at any time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly. It is your responsibility to review this policy periodically.
4. Contact Us
If you have any questions or concerns regarding our Refund and Cancellation Policy, please reach out to us:
Email: praveen89529041.com
Phone: +918952904106
Address: Old Nakoda, Jhalawar road, Baran Rajasthan-325205
We appreciate your business and strive to ensure your satisfaction. Thank you for choosing Gautam Enterprises.